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RETURNS

As part of our commitment to you, all Kbuty.com purchases are backed by our 100% satisfaction guarantee.
If you are not satisfied with any of the products you have purchased at Kbuty.com, you may return the item in
its original packaging within 14 days of your shipment receipt date. Your satisfaction is our primary goal;
please carefully review our return instructions and policy below.


Return Instructions – 4 Easy Steps for No Hassle Returns


Before shipping your return we recommend that you review our entire return policy below.

Obtain your Return Merchandise Authorization number (RMA#) by emailing us at happy@kbuty.com.

Include all parts, pieces, printed materials, and accessories, along with the product's original packaging.

Include a copy of your packing slip and RMA# with your return shipment.

Mail your return to:

Kbuty.com
PO Box 35, Leonia, NJ 07605

 

Customers pay for return shipment charges. To ensure that we receive the package we do recommend using a
method of shipping with tracking and insurance.


Policy

Obtain an RMA Number and return your product within 14 days of receipt of your order.

Customers must obtain an RMA # and return their item(s) within 14 days of receipt of their order, unless otherwise noted
on the product's detail page. Return shipments received without an RMA will not qualify for a credit.

Returned products are subject to inspection by our staff. All parts, pieces, printed materials, promotional items, e.g.
gift with purchase and any original product packaging must be returned.

Returned products by change of mind should not be used, altered or damaged. Multiple RMA requests for the same
products are subject to review by us. We reserve the right to deny multiple refunds on products purchased and returned more
than once. Used products will not basically be accepted a return unless we noticed on the listings as returnable after use or trial.

Returned products by physical damages during delivery or mechanical malfunctioning during usage should remain at least 30% of
products inside the bottle in case they are consumable products and/or within warranty period if they are tools.

Any tool return must contain all parts sold with the original purchase, including cords, chargers, adapters, carry case and any
accessories. The carton must be intact and not defaced in any way.

Returns that do not meet the return policy criteria will not qualify for a refund and may be returned at the customer’s expense or
destroyed upon request. Refund eligibility is determined once your return is received and inspected. We reserve the right to
refuse a refund on any return shipment.

We are not responsible for return packages that may be lost or damaged in transit. We recommend that you choose a method of
shipping with tracking and insurance.

Please make sure that you qualify before returning your items. If you have any questions or concerns or are unclear as to whether
or not you may qualify for a refund, contact us at kbuty@kbuty.com.

Customers pay for return shipment charges except returns for replacement for the damages happened during delivery or
malfunctioning of the products themselves. In that case we will send returning label with RMA 

 

Returns will be processed and approved credits issued within five business days of receipt.
We are an online retailer. Please note that we are unable to process walk-in returns.

Kbuty.com
PO Box 35, Leonia, NJ 07605 
happy@kbuty.com